The founder of the award-winning Comfort Suites Paradise Island in the Bahamas says the resort continues to build on its strong reputation for top quality service.
William Naughton, who established the popular hotel more than 20 years ago, attributed the resort's positive reviews to an overall refresh, totaling six million dollars as well as an uncompromising commitment to excellence.
Speaking in Las Vegas last week at Choice Hotels International's 61st annual convention, Naughton said a direct result of investment in both the hotel's accommodations and staff training and development, was Comfort Suites' being listed on TripAdvisor as among the best hotels on Paradise Island. "Yes, we have a new look and feel, but the dedication of our resort team to ensure guests feel they are welcomed cannot be overstated."
Director of Sales Shan Sands concurred, acknowledging that the "hospitality of our staff is great." "Guests get a family feel. They are able to come to our resort and enjoy the access of Atlantis. Also, as is standard at Comfort brand hotels across the Caribbean and United States, you get a complimentary hot and healthy breakfast and complimentary WiFi. Our amenities and friendly staff are huge parts of our appeal."
When asked about new resort developments on Cable Beach, Sands responded that the resort management is not concerned. "They are not really our direct competitors based on price point. We're a moderate value-added hotel which has gone above and beyond to make sure that our product is ready. Our staff is always ready; they get consistent training. So we welcome continued investment and development to attract visitors to the Bahamas here. We're pleased with where we're positioned and how we're positioned, and our marketing strategy is going after our niche market - family-oriented guests who enjoy being able to have full access to the Atlantis."
Comfort Suites Paradise Island hotel recently completed a sweeping multi-million dollar renovation of its 223 Junior Suites. The renewal features new bedding and pillows, lush sofa beds, elegant draperies, lamps, notable artwork and plush area rugs installed in the bedrooms, while guest bathrooms were outfitted with new granite counter tops and soft mirror lighting.
Recent accolades attained by the hotel include the prestigious TripAdvisor Certificate of Excellence for three consecutive years; the Family Vacation Critic Favorite Hotel Award for two consecutive years; the 2014 Golden Apple Award, and the 2014 Booking.com Guest Review Award.
Located adjacent to the Atlantis Paradise Island resort, guests of the Comfort Suites Paradise Island hotel enjoy full use of all the Atlantis facilities, including its swimming pools, private beach, casino, magnificent waterscapes, Lazy River Ride, water slides, health spa, tennis, and Kids Camp. Guests also have full signing privileges at the Atlantis restaurants and lounges. This is in addition to the complimentary value-added amenities offered by the Comfort Suites brand, which include a hot American breakfast buffet, parking, business center and WiFi.
The Choice Hotels International Caribbean portfolio currently includes hotels in the Caribbean islands of Aruba, The Bahamas, Cayman Islands, Curaçao, Puerto Rico and St. Maarten. For further information, visit www.comfortsuitespi.com and www.choicecaribbean.com.
